Shipping policy

Shipping Policy

Last Updated: July 2026

At Clothbell, we aim to deliver your order quickly and securely.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Delivery times may vary depending on your location and courier service.

Shipping Charges

Free shipping on all prepaid orders and cod orders

Order Tracking

Once your order is shipped, you will receive a tracking ID via Email, SMS, or WhatsApp, allowing you to track your shipment.

Delivery

Please ensure that the shipping address and contact details provided at checkout are accurate. Clothbell is not responsible for delays or failed deliveries caused by incorrect information.

Delayed or Lost Shipments

While we work with trusted courier partners, unexpected delays due to weather, public holidays, or logistics issues may occur. If your order has not arrived within the estimated timeframe, please contact our support team.

Damaged Package

If your package appears damaged at the time of delivery, please take photos before opening it and contact us within 48 hours of receiving the order.