Refund policy

At Clothbell, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 7 days of delivery. To be eligible, the item must be unused, unwashed, in its original condition, and returned with all original tags and packaging. A valid proof of purchase or order number is required.

Exchanges

We offer size exchanges within 7 days of delivery, subject to product availability. If the requested size is unavailable, you may choose a store credit or refund (where applicable).

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

Refunds

Once your returned item is received and inspected, approved refunds will be processed to your original payment method within 5–7 business days. For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI. We do not offer returns or refunds for incorrect size selection, fabric preference, or change of mind

Return Shipping

Return shipping is free for damaged, defective, or incorrect products. For size exchanges or returns due to personal preference, return shipping charges may apply.

Order Cancellation

Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible, but eligible items may still be returned according to this policy.